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Terms & Conditions

Terms & Conditions

Please Read Carefully

Terms & Conditions

These Terms & Conditions govern your use of our website, products, services, and online ordering facilities. By using this website, you agree to comply with these terms.

Last updated: August 2026

01

Acceptance of Terms

By accessing or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

These terms apply to all visitors, customers, users, and anyone who accesses or uses our website.

02

Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate and up to date.

Product images are provided for illustrative purposes and actual colours, packaging, sizes, or presentation may vary slightly from what is shown on the website.

  • Product availability may change without prior notice.

  • Product specifications may be updated from time to time.

  • We reserve the right to correct pricing or product information errors.

03

Orders & Purchases

When you place an order through our website, you are responsible for providing accurate and complete information required to process and deliver your order.

An order confirmation may be sent to the email address provided during checkout. Receipt of an order confirmation does not necessarily guarantee that the order can be fulfilled.

  • Orders are subject to product availability.

  • We may contact you if additional information is required.

  • We reserve the right to cancel or decline an order where necessary.

04

Pricing & Payment

All prices displayed on the website are shown in the applicable currency indicated at checkout. Prices may change from time to time without prior notice.

Payment must be completed using the payment methods made available through our website. By submitting payment details, you confirm that you are authorised to use the selected payment method.

Payments are processed through available payment providers.

Prices and promotional offers may change without prior notice.

We reserve the right to correct pricing errors.

05

Shipping & Delivery

We will make reasonable efforts to process and deliver orders within the estimated delivery period provided at checkout or communicated to you.

Delivery times may be affected by factors outside our reasonable control, including courier delays, weather conditions, public holidays, operational disruptions, or incorrect delivery information.

  • Please provide a complete and accurate delivery address.

  • Delivery estimates are not guaranteed unless specifically stated.

  • Additional delivery charges may apply where applicable.

06

Returns, Refunds & Exchanges

Returns, refunds, and exchanges are handled in accordance with our applicable return and refund policy. Customers should review the relevant requirements before requesting a return or refund.

Products may need to meet specific conditions to qualify for a return, refund, or exchange. Certain products may not be eligible due to their nature, condition, or applicable requirements.

Please contact us as soon as possible if you receive an incorrect, damaged, or defective product.

07

User Responsibilities

You agree to use our website responsibly and only for lawful purposes. You must not use the website in a way that could damage, disable, overburden, or impair the website or interfere with another user's access to it.

  • Provide accurate information when placing an order or contacting us.

  • Keep account credentials secure where applicable.

  • Do not misuse or attempt to disrupt our website or services.

08

Intellectual Property

Unless otherwise stated, all content available on this website, including text, images, graphics, logos, product information, design elements, and other materials, is owned by or licensed to us.

You may not reproduce, distribute, modify, republish, or commercially exploit website content without our prior written permission.

09

Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend, modify, update, or discontinue parts of the website or services when necessary for maintenance, security, technical reasons, or other operational requirements.

10

Limitation of Liability

To the extent permitted by applicable law, we will not be responsible for losses or damages arising from your use of, or inability to use, the website or services, except where such liability cannot legally be excluded.

This includes circumstances involving temporary website interruptions, third-party services, delivery delays, or events outside our reasonable control.

11

Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

Please review our Privacy Policy for more information about how your personal information is handled.

12

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, services, website, or applicable requirements.

Any updated version will be published on this page. Your continued use of the website after changes are published indicates your acceptance of the updated terms.

13

Contact Us

If you have any questions about these Terms & Conditions, our products, orders, or services, please contact our team.

Email info@pussallacinnamon.com
Phone 0112 345 678

By continuing to use this website, you acknowledge that you have read and understood these Terms & Conditions.